Clear payment options, reliable delivery, and straightforward order handling. Everything you need to know before placing your order.
Secure payments: All transactions are processed through secure, encrypted connections for the protection of your payment details and personal data.
Orders placed on business days, Monday to Friday, are usually processed within 24 hours.
Orders placed during weekends or public holidays are processed on the next working day.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
All prices shown on our website are listed in EUR (€).
Please make sure your billing and shipping details are entered correctly before placing your order.
Once an order has been dispatched, we are unable to redirect the parcel.
We cannot accept responsibility for parcels marked as delivered.
For orders within Greece, delivery options may include ELTA Courier, ACS Courier, and Box Now, depending on availability at checkout.
Available shipping methods may vary depending on destination and order details.
International delivery times may vary depending on destination, local courier handling, and customs procedures where applicable.
For orders below €150, shipping costs are calculated automatically at checkout based on destination and parcel weight.
If you have any question regarding payment, shipping, or order handling, please contact us at info@ananke-clothing.com.
We are happy to assist before or after your order.
General
The website www.ananke-clothing.com is the official online store of Ananke Clothing, a fashion brand based in Greece, registered as AIKATERINI MPERTZELETOU TOU KONSTANTINOU at Grammou 112, Ilion, Greece 13123 GEMI 147880401000. For any communication, you can contact us at info@ananke-clothing.com.
Access to and use of this website implies full acceptance of the terms and conditions set forth below. Every transaction made through our online store implies full acceptance of these Terms of Use. Please read them carefully before browsing or purchasing from our store. If you do not agree with any part of these terms, you should refrain from using our site or making any transactions.
1. Terms and Conditions
Ananke Clothing reserves the right to unilaterally modify or update these Terms of Use and the content of the website at any time, without prior notice. Any changes do not affect transactions already completed or in progress. Users are encouraged to review these terms periodically for updates.
All prices and offers displayed on www.ananke-clothing.com are valid exclusively for purchases made through this website and according to the specific online purchase process.
2. Product & Information Accuracy
Ananke Clothing makes every effort to ensure that the information presented on the website is complete, accurate, and up to date, including descriptions, features, and images of each product. However, we are not liable for any inadvertent technical or typographical errors or website downtime due to force majeure. If any inconsistency is found, we will do our best to resolve it promptly.
3. Limitation of Liability
Ananke Clothing will make reasonable efforts to update customers in case of stock discrepancies or typographical errors. Product availability may change at any time, even after being displayed online. We are not liable for technical issues that may arise from the user’s system or internet provider, nor for third-party interference, unauthorized access, or malicious attacks.
4. Intellectual Property
All content on www.ananke-clothing.com—including text, images, graphics, designs, logos, and other media—is the intellectual property of Ananke Clothing and protected by Greek, EU, and international copyright and trademark laws. Third-party brand names and logos remain the intellectual property of their respective owners.
Nothing on this website may be construed as granting any license or right to use any of the above without prior written consent.
5. User Obligations
By accessing this site, users agree not to transmit, post, or share any content that is:
Illegal, harmful, threatening, abusive, defamatory, obscene, vulgar, or invasive of another's privacy
In violation of intellectual property laws or confidentiality agreements
Contains viruses or malicious code
Contrary to current Greek or EU legislation
Used to collect or store personal data of other users without consent
Users also agree to use the site exclusively for lawful purposes and personal use. Under no circumstances should actions be taken that could damage or compromise the operation of the online store. Ananke Clothing reserves the right to restrict access or delete user accounts found in violation.
Minors are not permitted to use the website.
6. Ownership & Risk
Ownership of products remains with Ananke Clothing until full payment has been received, including all associated costs (e.g. shipping, customs, duties). After delivery, all risks related to the product transfer to the customer, who is responsible for checking the product's condition and packaging upon receipt.
7. Order Modification
You can modify your order before it is finalized and submitted. This can be done via the shopping cart by updating quantities or removing items.
8. Order Cancellation
You may cancel your order under the following conditions:
A) Within 6 hours of completing the order by emailing info@ananke-clothing.com or calling 6945519360 or 6946306638.
B) After 6 hours, cancellations are accepted only if the items have not been shipped. If the products are already in transit, cancellation is not possible.
